Privacy policy
Last updated: 1st November 2025.
This Privacy Policy describes how Jumeaux d'Ecosse (“we”, “us”, and “our”) collects, uses, and protects your personal information when you visit or make a purchase from this website.
We are committed to treating your personal data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Information We Collect
We collect the following types of information: Name, Email address, Shipping and billing address, Payment details (processed securely by our payment provider; we do not see or store full card numbers), Any messages or information you choose to send us.
When you use our website, we may automatically collect: IP address, Browser type, Device information, Pages viewed, Time spent browsing. This helps us improve site performance and user experience.
How We Use Your Information
We use your information to: Process and fulfil orders, Communicate with you about your order, Respond to customer enquiries, Operate and improve the website, Send marketing emails only if you have opted in.
We do not sell or rent your personal information to third parties.
Payment Processing
Payments are processed securely through Stripe, PayPal and/or Shopify Payments. We do not store your full payment card details on our servers. Your payment information is handled according to the provider’s security policies.
Cookies
We use cookies to ensure our website functions properly and to analyse site traffic. You can adjust cookie settings in your browser at any time.
Sharing Your Information
We only share your data with third parties where necessary, such as: Payment processors, Shipping providers, Website hosting / analytics services.
These third parties are only permitted to use your data to perform services for us and must keep it secure.
We do not share customer data for advertising exchanges, profiling, or data selling.
Data Retention
We keep your data only for as long as necessary to: Complete your order, Comply with accounting, tax, and legal obligations.
After this, data is securely deleted or anonymised.
Your Rights (UK GDPR)
You have the right to: Request access to your personal data, Request correction of inaccurate data, Request deletion of your data (“right to be forgotten”), Withdraw consent for marketing at any time.
To make a request, contact us at: [email]
We may need to verify your identity before responding.
Email Marketing
We only send marketing communications if you have explicitly opted in. You can unsubscribe at any time using the link in the email.
Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. No online transmission is 100% secure, but we use industry-standard security practices.
Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Jumeaux d'Ecosse
Email: [email@brand.com]
Registered Address (for correspondence only):
[Address]
United Kingdom